Internet FAQs

  • Unable to log into Web Mail or check Junk Email?

    - Go to the Mitchell Telecom Website -


    - Click on the Web Mail link - Enter Email Username and Password - click Log In.


    - Once Webmail opens up click on the inbox to view any new emails that have not yet been downloaded.


    - To check the Email Filter click on the E-Mail Filter Icon in the upper right hand corner of the screen.


    * You can adjust your junk email preferences by clicking on the Junk Email Settings link in the Junk Email folder


    If you still cannot get logged into webmail contact Mitchell Telecom for further assistance.

  • I am unable to connect to the Internet?

    - Verify that all internet cables are connected.


    - If the internet is going through a router (wireless or wired) reset the router by pulling the power cord on the back for a couple of seconds and then plugging it back in. Also restart the computer at the same time.


    If you are still are unable to connect the internet contact Mitchell Telecom for further assistance.

  • How do I contact Mitchell Telecom if the FAQ doesn't answer my questions?

    You can call us at 605-990-1000


    Stop by our office at 1691 N Main St




    Email us at


  • How do I setup my email account on my computer?

    To setup your email you will need your username and password that was setup with Mitchell Telecom. Also you will need the following server information:


    Incoming Mail Server:

    Outgoing Mail Server:


    If you use Outlook Express as your email program click here


    If you use Outlook as your email program click here


    If you use Windows Live Mail as you email program click here


    If you use another email program please consult that program's help topics to determine the proper settings. It does not matter what email program you use the server information provided will be the same.


  • Setting up your iPhone or iPad for your Mitchell Telecom email

Office Hours:

8:00 am - 5:00 pm

Monday - Friday (thru lunch hour)



1691 N Main St

Mitchell, SD 57301